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Dishant Kashyap Mentorship This Refund, Cancellation, and Access Policy (“Policy”) governs all programs, mentorships, coaching sessions, workshops, digital products, subscriptions, consultations, and other services offered through Dishant Kashyap Mentorship (“Platform”, “Company”, “we”, “our”, or “us”) via lp3.dishant.kashyap.com By enrolling in, accessing, subscribing to, or purchasing any Service from Dishant Kashyap Mentorship, you (“User”, “Client”, or “Participant”) acknowledge that you have read, understood, and agreed to this Policy. 1. Digital Program Structure and Service Format All Services provided by Dishant Kashyap Mentorship are primarily delivered in digital or online format and may include educational programs, mentorship sessions, live classes, recorded content, downloadable resources, community access, and consulting or self-development services. Due to the digital and access-based nature of these Services, physical returns or exchanges are generally not applicable once access has been granted or the Service has been delivered. 2. Situations Where Refund Requests May Be Considered As the Services involve digital access and online learning content, refunds are generally limited. However, refund requests may be reviewed on a case-by-case basis under the following situations: • A duplicate payment was mistakenly processed for the same Service or order. • A verified technical issue resulted in multiple charges for a single transaction. • Payment was successfully deducted, but the purchased Service or program access was not provided within a reasonable timeframe. Any eligible refund-related request must be submitted through the official support channel within 48 hours of the original transaction date along with relevant payment details and proof of transaction. 3. Payment Finality and Refund Restrictions 3.1 Unless specifically stated otherwise in writing, all payments made toward programs, mentorships, coaching sessions, subscriptions, workshops, consultations, digital products, or any other Services offered through Dishant Kashyap Mentorship are considered final, non-refundable, and non-transferable after successful enrollment or access provision. 3.2 Refunds, reversals, or credits shall generally not be provided for reasons including, but not limited to: • Change in personal decision or preference • Failure to attend live sessions or complete the program • Partial participation or non-usage of purchased Services • Dissatisfaction based on personal expectations or subjective experiences • Difficulty in implementing techniques, practices, or recommendations shared during the program • Personal, professional, financial, emotional, or scheduling conflicts • Internet issues, device limitations, technical interruptions, or time zone differences • Delayed participation or lack of engagement from the User’s side 3.3 The User acknowledges that all Services offered through the platform are educational, experiential, and self-development oriented in nature. Individual experiences, interpretations, progress, and outcomes may differ from person to person depending on personal effort, consistency, mindset, implementation, and external circumstances. Dishant Kashyap Mentorship does not guarantee any specific personal, financial, emotional, professional, or transformational result from participation in any program or Service. 4. Refund Review and Processing Timeline If a refund request is exceptionally approved after verification and internal review under the eligible conditions mentioned in this Policy, the refund process may take approximately 7 to 10 working days from the date of approval. Actual processing timelines may vary depending on banking procedures, payment gateway processing times, financial institutions, or technical factors beyond the platform’s direct control. 5. Refund Method Any approved refund shall generally be issued only through the original payment method, banking source, or transaction channel used during the initial purchase. Dishant Kashyap Mentorship reserves the right to decline requests for transferring refunds to alternative bank accounts, third parties, wallets, or unrelated payment methods. 6. Enrollment Cancellation Policy Once a User has successfully enrolled in a program, mentorship, workshop, subscription, or digital Service and access has been granted, cancellation of participation by the User shall not automatically create eligibility for a refund, reversal, or compensation except where expressly mentioned under the eligible refund conditions stated in this Policy. 7. Payment Conditions and Enrollment Process 7.1 Users are required to complete the applicable payment amount in advance for any program, mentorship, workshop, consultation, subscription, or Service offered through lp3.dishant.kashyap.com. Access to the purchased Service shall generally be activated only after successful payment confirmation. 7.2 Payments may be processed through Razorpay or any other authorized third-party payment provider made available on the platform. By proceeding with payment, the User also agrees to comply with the respective payment gateway’s terms, privacy practices, and processing policies. 7.3 Enrollment in any course, mentorship, or digital program shall be considered confirmed only after the successful receipt and verification of payment. Confirmation details, access instructions, or onboarding information may be shared through email or other official communication channels within a reasonable timeframe after the transaction. 7.4 Users are responsible for any applicable taxes, duties, levies, processing fees, bank charges, or statutory payments imposed under applicable laws or by financial institutions in relation to the transaction. 7.5 If a transaction fails, remains incomplete, or is declined by the payment provider, access to the corresponding Service may not be granted. In situations where an amount is deducted but the User does not receive the purchased access or service, the User should contact the official support channel with relevant payment and transaction details for verification. After review, the amount may either: • Be adjusted against the intended enrollment or Service access; or • Be refunded if the payment was received but the Service was not provided. Any eligible refund processing timeline may vary depending on banking institutions and payment gateway procedures. 7.6 We do not directly store or retain complete sensitive payment information such as credit card numbers, debit card details, CVV information, internet banking passwords, or UPI PINs. Payment transactions are securely handled by authorized third-party payment processors. The platform shall not be held responsible for unauthorized transactions, banking fraud, payment gateway failures, or technical issues beyond its reasonable operational control. 8. Program Access, Learning Resources, and Participation 8.1 Once payment verification is completed, Users may receive access to the applicable Learning Management System (LMS), digital dashboard, recordings, downloadable materials, community groups, or other educational resources associated with the purchased Service. 8.2 Certain programs may include exercises, assignments, worksheets, implementation activities, or participation requirements intended to support the learning experience. Users may be requested to submit relevant work or responses through the official communication channels designated by Dishant Kashyap Mentorship. 8.3 Users are expected to actively participate in sessions, follow program instructions responsibly, complete assigned activities where applicable, and implement the educational guidance shared throughout the program. Failure to participate, complete assignments, attend sessions, or implement recommendations shall not create eligibility for refunds, extensions, or deferment unless otherwise specifically approved by the platform. 8.4 Official communication related to programs, assignments, support, scheduling, and service-related assistance should be conducted only through the approved support channels, emails, or communication systems designated by Dishant Kashyap Mentorship. Unscheduled direct contact through personal messaging platforms, phone numbers, or unofficial channels may not be entertained unless expressly permitted. 9. One-on-One Mentorship and Consulting Sessions 9.1 For mentorship or one-on-one consulting services, Users may be required to complete payment formalities and submit onboarding forms, questionnaires, or relevant information requested by Dishant Kashyap Mentorship prior to the commencement of sessions. 9.2 Reasonable time may be required to review, analyze, and understand the information submitted by the User before scheduling or conducting personalized consulting or mentorship sessions. 9.3 The number, frequency, structure, duration, and scheduling of one-on-one sessions may vary depending on the specific program or mentorship package selected. Such sessions may also include implementation tasks, reflection exercises, assignments, or follow-up activities intended to support the User’s progress. 9.4 Users are expected to complete and submit any required exercises, assignments, or preparatory work within the communicated timelines wherever applicable. Failure to do so may affect the continuity, scheduling, or effectiveness of the mentorship process and shall not automatically create eligibility for refunds, extensions, or deferments. 10. Program Pause and Access Hold Policy 10.1 Under exceptional or unavoidable circumstances, a User may request a temporary pause or deferment of their program access for a limited duration, subject to approval at the sole discretion of Dishant Kashyap Mentorship. 10.2 Requests for deferment or temporary pause shall be subject to the following general conditions: • Only one pause or deferment request may be permitted for a particular enrollment or program access period. • The request must be submitted through the official support or communication channel designated by Dishant Kashyap Mentorship. • Requests should be made within the active validity period of the purchased program or Service. • If approved, the remaining access duration may be adjusted based on the period already utilized before the pause request. 10.3 Additional extensions, repeated deferments, or prolonged access beyond the original validity period of the program may not be guaranteed and shall remain entirely at the discretion of the platform. 11. User Responsibilities and Participation Standards 11.1 Users participating in programs, mentorships, workshops, or consulting services are expected to: • Provide accurate and updated information wherever required. • Follow official communication and support procedures. • Submit assignments, exercises, or requested feedback within reasonable timelines where applicable. • Participate respectfully, responsibly, and in good faith during sessions, community interactions, and mentorship activities. • Use the platform and Services in accordance with the applicable Terms & Conditions and platform guidelines. 11.2 Failure to comply with the above responsibilities, participate actively, or follow program-related instructions shall not automatically create eligibility for refunds, extensions, credits, or deferment requests. 12. Disclaimer and Limitation of Liability 12.1 We do not guarantee any specific results, achievements, financial gains, emotional outcomes, personal transformation, business success, or other measurable outcomes from participation in any program, mentorship, course, or consulting Service. Results may vary significantly depending on the User’s effort, implementation, consistency, mindset, personal circumstances, and other external factors. 12.2 While reasonable efforts are made to maintain the quality and availability of the Services, Dishant Kashyap Mentorship does not guarantee uninterrupted access, error-free operation, complete accuracy of content, or continuous availability of all features, tools, recordings, or digital systems. 12.3 To the maximum extent permitted under applicable law, We shall not be held liable for any direct, indirect, incidental, consequential, technical, financial, emotional, business-related, or other damages arising from the use of the platform, participation in Services, reliance upon content, or use of any third-party tools, software, or services connected with the platform. 13. Changes and Updates to This Policy 13.1 Dishant Kashyap Mentorship reserves the right to revise, modify, update, suspend, or replace any portion of this Policy at any time for operational, technical, legal, business, or compliance-related reasons. 13.2 Any updated version of this Policy may become effective immediately upon being published on the platform or website. Users are encouraged to periodically review the latest version to remain informed of any changes. 14. Support and Contact Information For payment-related concerns, technical support requests, or refund-related communication, Users may contact us through the official support channels provided on the platform. Email: help@dishantkashyap.com Official Website: lp3.dishant.kashyap.com Support responses may vary depending on workload, operational hours, and the nature of the request, though reasonable efforts shall be made to respond within an appropriate timeframe.